Privacy Policy

Effective Date: 08/30/2024

StellarOS (“Company,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information.


1. Information We Collect

We may collect:

A. Personal Information

Name

Email

Phone number

Business information

Billing information

B. Automatically Collected Information

IP address

Device/browser type

Cookies and usage data

C. Communications & Interactions

SMS messages

Call recordings (where lawful)

AI call transcripts

Emails

Form submissions

D. CRM & Business Data

Information you upload into the platform, including:

Customer lists

Lead data

Appointment info

You own your CRM data; we simply host it for you.


2. How We Use Your Information

We use data to:

Provide and improve the StellarOS platform

Deliver marketing, SMS, and automated calling services

Process payments

Communicate with you

Prevent fraud

Comply with legal obligations


3. SMS & Call Consent

By providing your phone number, you authorize us to:

Send SMS messages

Make phone calls

Use AI-generated or automated calls

Deliver marketing messages

Send reminders, updates, and service alerts

You may opt out at any time.


4. Sharing Your Information

We may share your data with:

Service providers (payment processors, hosting, telecom providers)

CRM integrations

AI communication tools

Legal authorities if required

We do not sell your data.


5. Data Storage & Security

We use encrypted systems and industry-standard security to protect your information.

However, no platform is 100% secure — you acknowledge this by using the service.


6. Cookies & Tracking

We use cookies for:

Performance tracking

Marketing

Analytics

Login security

You can disable cookies in your browser.


7. Your Rights

Depending on your location, you may have the right to:

Access your data

Correct or update information

Request deletion

Opt out of marketing

Export your data

Contact us at [email protected] to submit a request.


8. Children’s Privacy

We do not knowingly collect information from individuals under 13.


9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a new “Last Updated” date.


10. Contact Us

If you have questions or requests:

StellarOS

Email: [email protected]

Phone: 914-685-9309