Terms of Service

Effective Date: 08/30/2024

Welcome to StellarOS (“Company,” “we,” “our,” “us”).

By accessing or using our website, software, CRM, marketing services, or any related tools (the “Services”), you agree to these Terms of Service.

If you do not agree, do not use the Services.


1. Use of Our Services

You agree to use StellarOS solely for lawful purposes and in compliance with these Terms. You must not misuse, reverse-engineer, or attempt to bypass security features of the platform.

We may update, modify, or discontinue features at any time.


2. User Accounts

To use parts of StellarOS, you may be required to create an account. You agree to:

Provide accurate and complete information

Keep your login credentials secure

Accept responsibility for all activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms.


3. Payment & Billing

If you subscribe to paid services:

All fees are billed as stated at checkout or in your agreement

Payments are non-refundable unless stated otherwise

Failure to pay may result in suspension of Services

Subscription plans renew automatically unless canceled.


4. Marketing Communications Consent

By providing your phone number or email, you consent to receive:

SMS messages

Phone calls (including automated, AI-generated, and pre-recorded calls)

Emails

Service notifications

Marketing and promotional content

You may opt out at any time:

SMS: reply STOP

Calls: request removal during a call

Email: click “unsubscribe”


5. Voice AI & Automated Calling

If you opt into our calling features, you acknowledge and agree that communications may involve:

AI voice technology

Automated outbound dialing

Call recording (where legally permitted)

You are responsible for complying with local laws when using our AI tools.


6. Intellectual Property

All content, trademarks, software, and materials on StellarOS belong to us. You may not copy, distribute, or use them without permission.


7. Prohibited Conduct

You agree NOT to:

Use the platform for spam or harassing content

Upload illegal or harmful material

Violate privacy or intellectual property rights

Attempt unauthorized access or data extraction


8. Disclaimers

StellarOS is provided “as is” without warranties of any kind.

We do not guarantee:

Specific business results

Lead quality or appointment outcomes

Platform uptime

You use the Services at your own risk.


9. Limitation of Liability

To the fullest extent permitted by law, StellarOS is not liable for:

Lost profits

Data loss

Service interruptions

Damages arising from use or inability to use the Services

Our total liability will not exceed the amount you paid in the past 3 months.


10. Termination

We may suspend or terminate access at our discretion if you violate these Terms.

You may cancel anytime by contacting support.


11. Governing Law

These Terms are governed by the laws of the State of New York.


12. Contact Us

For questions, contact:

StellarOS

Email: [email protected]

Phone: 914-685-9309