914-685-9309

Our Services

At Stellar Online, we understand the unique challenges small businesses face in today’s competitive landscape. That’s why we offer tailored solutions designed to address these challenges and help your business thrive. Below are some of the most common challenges and how our services can solve them.

Challenge 1: Lack of Online Presence

Solution: Web Development

Many small businesses struggle with not having a professional, user-friendly website. Our web development services ensure your business has a strong online foundation with a beautifully designed, fully functional website that converts visitors into customers.

Challenge 2: Not Being Found Online

Solution: SEO Services

Even with a great website, being found by potential customers can be a challenge. Our SEO services boost your website’s visibility in search engine results, driving organic traffic and ensuring your business gets noticed.

Challenge 3: Need for Immediate Leads and Sales

Solution: PPC Management

Small businesses often need immediate results to generate leads and sales. Our PPC management services create targeted ad campaigns that provide instant visibility and drive high-quality traffic to your site.

Challenge 4: Building Brand Awareness and Engagement

Solution: Social Media Marketing

Connecting with your audience and building a loyal customer base can be tough. Our social media marketing services engage your customers on platforms they use daily, helping to build brand awareness and foster community.

Challenge 5: Managing Customer Relationships

Solution: CRM Solutions

Effective customer relationship management is key to growth. Our CRM solutions streamline communication, improve customer service, and enhance your sales processes, helping you manage relationships with ease.

Challenge 6: Retaining Customers & Encouraging Repeat Business

Solution: SMS & Email Marketing

Maintaining customer loyalty can be challenging. Our SMS & email marketing services help you stay connected with your customers, nurturing leads and encouraging repeat business through targeted, personalized campaigns.

Challenge 7: Establishing Authority & Educating Customers

Solution: Content Marketing

Building authority and educating your audience are essential for long-term success. Our content marketing services create valuable, engaging content that addresses your customers’ pain points, improving your SEO and establishing your business as an industry leader.

Challenge 8: Inefficiency in Business Processes

Automation & Workflow Solutions

As your business grows, manual processes can become inefficient. Our automation and workflow solutions streamline your operations, reduce manual tasks, and increase efficiency, allowing you to focus on what really matters—growing your business.

Reputation Management:

Protect and Enhance Your Online Reputation

In today’s digital world, your online reputation can make or break your business. At Stellar Online, we help you monitor, manage, and improve your online presence to build trust with potential customers and maintain a positive image.

How Reputation Management Can Help Your Business:

Monitor Online Reviews: Stay on top of what people are saying about your business across all major review platforms.
- Example: A restaurant improved its average rating by 1 star within 3 months by addressing negative reviews proactively.
Respond to Feedback: Show your customers that you care by responding to both positive and negative reviews, improving customer satisfaction and loyalty.
- Example: A hotel chain saw a 20% increase in bookings after implementing a reputation management strategy that included timely responses to reviews.
Enhance Your Online Image: Improve the perception of your brand by promoting positive reviews and addressing any negative content that could harm your reputation.
- Example: A retail store saw an increase in foot traffic after our team helped push down negative search results and highlighted positive reviews.

Our Approach to Reputation Management:

Comprehensive Review Monitoring: We use advanced tools to monitor reviews across all major platforms, ensuring you’re always aware of what’s being said about your business.
Response Strategy Development: We help you craft appropriate responses to reviews, addressing concerns, and highlighting positive feedback to reinforce your brand’s strengths.
Ongoing Reputation Building: We work with you to encourage satisfied customers to leave positive reviews, while also implementing strategies to mitigate the impact of negative content.

Why Choose Stellar Online for Reputation Management?

Proactive Monitoring: We keep a close eye on your online reputation so you don’t have to.
Custom Responses: We craft tailored responses that align with your brand’s voice and values.
Long-Term Reputation Building: Our strategies focus on sustaining and enhancing your reputation over time.
Application: You can monitor all your reviews on the go with our App

Client Success Stories:

Local Restaurant: Improved average rating by 1 star and increased customer visits by 15% after implementing our reputation management services.
Local Day Spa: Achieved a 20% increase in bookings by improving review response times and engaging with customers online.
Local Bar: Improved Google ranking by getting more positive feedback and customers mentioning specific details about the type of service they received.

Reputation Management:

Protect and Enhance Your Online Reputation

How Reputation Management Can Help Your Business:

Monitor Online Reviews: Stay on top of what people are saying about your business across all major review platforms.
- Example: A restaurant improved its average rating by 1 star within 3 months by addressing negative reviews proactively.
Respond to Feedback: Show your customers that you care by responding to both positive and negative reviews, improving customer satisfaction and loyalty.
- Example: A hotel chain saw a 20% increase in bookings after implementing a reputation management strategy that included timely responses to reviews.
Enhance Your Online Image: Improve the perception of your brand by promoting positive reviews and addressing any negative content that could harm your reputation.
- Example: A retail store saw an increase in foot traffic after our team helped push down negative search results and highlighted positive reviews.

Our Approach to Reputation Management:

Comprehensive Review Monitoring: We use advanced tools to monitor reviews across all major platforms, ensuring you’re always aware of what’s being said about your business.
Response Strategy Development: We help you craft appropriate responses to reviews, addressing concerns, and highlighting positive feedback to reinforce your brand’s strengths.
Ongoing Reputation Building: We work with you to encourage satisfied customers to leave positive reviews, while also implementing strategies to mitigate the impact of negative content.

Why Choose Stellar Online for Reputation Management?

Proactive Monitoring: We keep a close eye on your online reputation so you don’t have to.
Custom Responses: We craft tailored responses that align with your brand’s voice and values.
Long-Term Reputation Building: Our strategies focus on sustaining and enhancing your reputation over time.
Application: You can monitor all your reviews on the go with our App

Client Success Stories:

Local Restaurant: Improved average rating by 1 star and increased customer visits by 15% after implementing our reputation management services.
Local Day Spa: Achieved a 20% increase in bookings by improving review response times and engaging with customers online.
Local Bar: Improved Google ranking by getting more positive feedback and customers mentioning specific details about the type of service they received.

SEO

Boost Your Visibility and Rankings with Expert SEO Services.

Reputation Management

Protect and Elevate Your Brand with Stellar Reputation Management.

Advertising

Maximize Your Reach with Targeted Advertising Campaigns.

Get Started with Reputation Management Today:

Ready to build your brand on social media?

I agree to Terms of Service & Privacy Policy provided by Stellar Online. By providing my phone number, I agree to receive text messages from Stellar Online. I understand I can SMS opt-out at any time by responding "Stop".

Testimonials

Case Studies

Client: El Costeñito (Restaurant)

Challenge: Low online visibility & customer engagement.

Solution: Implemented SEO, reputation management, and a new website with integrated funnel.

Results: Increased 5-star Google reviews, outranked local competitors, ranked top of the page, calls increased 70% while customer loyalty grew 50%.

Client: Natural Beauty Spa.

Challenge: Wasn't showing in the SERP or 1st page, had bad reviews & only had 3 reviews.

Solutions: SMS & Email campaign blast to recent customer to ask for feedback. Created a reputation management system to consistently ask all customers to leave a review.

Result: Increased to top page for search terms like "spa", "spa near me", "head spa". Calls increased 70%, appointments increased 30% MoM.

Client: My Skin & Self by Olga Florez

Challenge: Lack of social media content & low engagement rate

Solutions: Create & post brand awareness content, convert followers to book an appointment, offered better packages, optimized customer loyalty program

Results: Increased engagement rate 50% as a result followers made bookings, increased average purchase value by 25%, saw an increase in customer rewards program by 28%.